Adjudicator delivered all over its choice in order to QQ into the 25th February, QQ made use of the complete week, following requested more time, after that declined. From the six/7 months you to definitely got. It-all ran silent for me personally upcoming, up until a contact into the 26th June saying it will be introduced in order to an ombudsman, I didn’t render any longer information.
RY07 – So off receiving the e-mail it absolutely was becoming passed so you’re able to the newest waiting line to possess an omnbudsman to get you have got merely needed to wait just more step three months having a decision. That doesn’t voice as well bad. Great job in your profit!!
Sara – Ah right I imagined it was a basic theme email one people gotten given that FOS decided an ombudsman you will definitely examine happening. Thanks a lot
The length of time would it be taking for all those to track down a decision about ombudsman after they enjoys rejected the adjudicators decision? The new adjudicator told six to eight months from the time I basic submitted my personal grievance towards FOS it actually was provided for her or him inside the Late 18 quick small declined the brand new adjudicators decision all finance not as much as six yrs . old and so i have questioned it be sent for the ombudsman and it was put in the los cuales for the Saturday, I hope There isn’t to attend another 6-8 months to have a final decision
I talked on the FOS now. Apparently QQ responded along online installment loans Colorado with their reaction with the 3rd July, therefore the document is actually right back towards the Ombudsman looking forward to feedback. Perhaps not probably going to be due to the fact brief while i got hoped We imagine.
Do not hold your own expectations upwards total waste of time way too many moments We have argued simply taking QuickQuids provide. Annually got introduced i do believe I’ll simply bit the newest round it is a total disgrace just how long this step takes. QuickQuid the leader in it all
Come across RY07’s review just above, I am hoping you can aquire the fresh new Ombudsman letter soon. Should your ombudsman agrees with the new adjudicator decision this may be happens directly to a last Choice and it is small, that you do not even find out it’s going on.
28/2/18 Reported elizabeth day so you’re able to FOS Jul 18 get rid of six season funds 6 The fall of 18, Adjudicator rules within my go for, several Dec 18 QQ refute however, generate promote doing 20 for each and every cent out-of just what Adjudicator conveyed. Declined and you will introduced having Ombudsman to adopt. However waiting
My QQ complaint started in . I hadn’t read many techniques from new FOS about what QQ features responded with the we rang therefore the guy said he’s replied however, denied an element of the problem. He wouldnt tell me particularly over the telephone and you can said we could well be contacted by the adjudicator and i also havent been. Will it be regular to them to not ever be able to tell me over the phone exactly what QQ said? Must i request that it is simply put in new ombudsment waiting line in the event the its come refuted?
Rob, my personal disease is really the same as your own personal. QQ refuted adjudicator’s conclusions when you look at the April and has because generated an enthusiastic give however the basic twice We entitled to evaluate advances the new FOS individuals told you it wouldn’t let me know what QQ had told you. Third big date I called the individual toward cellular telephone told me QQ’s provide and you can wasn’t sure why anybody else had not done this during the past calls. We rejected the deal as the towards the cellular phone, and i thought my personal circumstances was waiting for review by an adjudicator that will hopefully produce it becoming put in the waiting line to possess a keen ombudsman. Specific FOS see ready otherwise happy to do a great deal more than others towards the mobile phone. I just call-it every week otherwise dos, due to the fact both this type of calls cause anything moving on.
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